B2B Analysts
About the Company   Services   Research   Pressroom  
Short Takes
ERP
SCM
CRM
SRM
Infrastructure
Profit Optimization
Sarbanes
Sourcing
Analytics
>

Hole-in-the-Wall, AZ
1 November 2003

Best in Breed (continued)

Financial analysts, CFOs, and CIOs are negative about best-in-breed software. The CFOs and CIOs think it's best (if possible) to have as few suppliers as possible and as few platforms. They also think (and the analysts tend to agree) that any software worth building will soon be offered by the ERP players.

This reduce-the-suppliers stance is fundamentally silly, even though it's very common.

Here's why. In their race for market dominance, all the ERP players chose to skip a lot of application areas; in other areas, they have provided veneer rather than substance; and in still other areas, they simply haven't kept up with innovation. Nothing suggests that the future will be any different, so in areas where the ERP company doesn't cut it, you have two choices: do it by hand or look at a supplier who does cut it.

What is silly is choosing to do it by hand when there is a reasonable, cost-effective solution available simply because you have a policy to reduce the number of suppliers is pretty darn silly.

Now, silly behavior by corporations can still drive markets. Some people believe that this (admittedly silly) drive to reduce suppliers has actually made the best-in-breed model untenable.

We don't think so. We've found in the past year that there are three different best-in-breed models that work for both customers and suppliers.

In the longer version of this piece, we describe those models and cite some companies that do seem to be growing and making money by adopting them.

If you are interested in reading the longer piece, please fill out our inquiry form and mention "Best-in-Breed." We will send you a free copy as well as information about subscribing to Short Takes.

For other Short Takes, see our archive.